Effective Date: January 1, 2025
Last Updated: January 1, 2025
Introduction
Elite Turf, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.eliteturfgv.com (the "Website") or use our lawn care services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
Name and contact information (phone number, email address, mailing address)
Property address and details about your lawn care needs
Payment and billing information
Service preferences and scheduling information
Communications you send to us
Information Collected Automatically
When you visit our Website, we may automatically collect certain information, including:
IP address and device information
Browser type and version
Pages visited and time spent on our Website
Referring website addresses
Geographic location data
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. You can control cookie preferences through your browser settings.
How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
IP address and device information
Browser type and version
Pages visited and time spent on our Website
Referring website addresses
Geographic location data
Business Operations
IP address and device information
Browser type and version
Pages visited and time spent on our Website
Referring website addresses
Geographic location data
Marketing and Communications
IP address and device information
Browser type and version
Pages visited and time spent on our Website
Referring website addresses
Geographic location data
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
Legal Requirements
We may disclose your information if required by law or in response to:
Legal process or government requests
Protection of our rights, property, or safety
Prevention of fraud or other illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Updates
Request access to your personal information
Update or correct inaccurate information
Request deletion of your information (subject to legal retention requirements)
Communication Preferences
Opt out of marketing communications
Update your communication preferences
Withdraw consent for transactional messages (where applicable)
Contact Us
To exercise these rights or if you have questions about your information, contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce our agreements
Maintain business records
Service records may be retained for several years after service completion for warranty and legal purposes.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Posting the updated policy on our Website
Sending email notification to registered users
Providing notice during your next service visit
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Elite Turf, Inc. Phone: 864-486-0103 Email: marketing(at)eliteturfgv.com Address: P.O. Box 395, Reidville, SC 29375 For privacy-related inquiries, please include "Privacy Policy" in your subject line.
This Privacy Policy is effective as of the date listed above and applies to all information collected by Elite Turf, Inc.
